This course is aimed at managers and owners of SMEs of any size and at any stage of the business lifecycle. It introduces key leadership & management skills, knowledge and behaviours that all business owners need. There is special emphasis on leading and managing for growth and the tools for doing so effectively.

Managing business activities works through a simple leadership and management model that can be used by any business as a template for managing activities. This course is appropriate and relevant for businesses that do not employ staff, because staff are not the only stakeholders, who need to be managed.

Practical work highlights the soft skills needed in this process.

Managing yourself is fundamental to being a successful employer and business owner. Your competency in this reflects in every aspect of the business – from its public image, through your relationships with stakeholders, to the way your staff behave.