This workshop will look into how businesses should correctly use Customer Relationship Management techniques to retain customers and maximise their lifetime value.
Discover your businesses target audience and the right people to aim your services towards.
The workshop will also be taking a look at how social media can help with the customer jouney.
Attendees on this course would benefit more if they had an existing business that has been making sales.
Attendees must bring a tablet / laptop / smartphone to access online sites.
Please note that all attendees must register their place. This allows us to ensure that we can provide the right level of support to everyone. We reserve the right to refuse entry to any individual(s) who has not registered for an event prior to attending.