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Lifeline takeaway and ordering app for hospitality industry

Northumberland based hospitality businesses are invited to apply for an opportunity to benefit from a fully funded, bespoke mobile app compatible with Google Play Store and Apple App Store. 

Published: 15 March 2021

The app allows customers to book a table, order food and take payment directly, reducing contact with staff.

Delivered through the Northumberland Covid Business Response Programme (NCBRP) by BoxModel, eligible businesses will receive an app that is completely customisable to fit with the businesses brand and can be easily updated by the user to keep the menu up to date. Businesses can still offer a takeaway service and as the sector begins to open up, the app would allow customers to order and pay without needing to have any direct form of contact with staff members.

NCBRP is a new service for businesses that have been adversely affected by COVID-19. The Project is funded by the North of Tyne Combined Authority and delivered by Advance Northumberland on behalf of Northumberland County Council and the Northumberland Business Hub.  It has two elements - Business Advantage which can provide businesses with 12 hours of fully funded business coaching and Digital Advantage which focusses on giving businesses Digital tools to keep them trading.

Richard Wearmouth, Chair of Advance Northumberland said “This is a great opportunity for businesses to ensure maximum safety to their staff and customers during the pandemic. The Northumberland hospitality industry has really taken a hit this year, this app could really help businesses to continue to work safely.”

Business’ have until 5pm Monday 29th March 2021 to register their interest. Please note that registering your interest does not automatically guarantee you will receive an app, an independent board will make a decision based on eligibility.

To find out more and receive a copy of the expression of interest form, please register at:

Or fill out the attached registration form and send to This email address is being protected from spambots. You need JavaScript enabled to view it. 

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